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Please email us with your enquiry and we will be happy to help.

• Easy Returns & Exchanges

• Just pay for shipping

  
  

A hassle free process so you can buy with confidence.

We have a 14-day return policy, which means you have 14 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unopened or unused in its original packaging. You’ll also need the receipt or proof of purchase.If you have any concerns or questions, you can contact us at info@lastleafstudios.com.au

Damages and issues: Please inspect your order upon receving it and contact us immediately if the item is defective, damaged or if you receive the wrong item. If item has been damaged in transit Australia post requests you present the item to them for assessment. In this instant we both make a case with Australia post. You can request I seek the refund and send a replacement or you can be reimbursed by Australia post. 

Exceptions / non-returnable items: Certain types of items cannot be returned, custom products (such as special orders or personalized items), and personal care items (such as beauty products that have been opened). Please get in touch if you have questions or concerns about a specific item. Unfortunately, we cannot accept returns on sale items or gift cards.

We stand by the quality of our products and we are committed to customer satisfaction.

Refunds and exchanges are on a case by case basis.

Exchanges: If you would like to exchange please post the item back to us and we will exchange as soon as the item has arrived. 

Individually handcrafted ceramic items. Each one is unique and varients in colour and size are to be expected.

Food safe, dishwasher, microwave, stovetop and oven safe.

Handcrafted in The Granite Belt Qld, Australia.